Robinhood’s downward spiral with the GameStop crisis from a UX perspective
Robinhood has always maintained the mission of “democratizing finance for all” - until two weeks ago. In late January, the investment company broke the trust of their previously loyal customer base by suspending the purchase of certain shares, including GameStop (GME). Robinhood failed to live up to the firm’s promises and values. During the GameStop crisis, here are three UX design mistakes Robinhood made.
