Work from home (WFH)
Kollab is changing the way businesses communicate during COVID-19.
Originally looking to build an internal work-from-home communication tool, Kollab engaged the Pixoul team to design and build a PWA (progressive web app). Eventually, Kollab decided to create a fully packaged and white-labeled messaging desktop application platform that they could sell as a SaaS (software as a service) product—a completely new offering for their business.
Our work included a competitive audit, UX (user experience) design, user flows and requirements gathering, the creation of a visual design system and component library, user and stakeholder interviews, brand strategy, a fully customizable frontend interface.
We worked with the Kollab team through a series of design sprints, including taking their team from concept to product launch. Along the way we discovered shortcomings of current communication tools, as well as unmet needs from a broad range of audiences and user personas.
After defining for basic needs and challenging original assumptions, the Pixoul design team iterated across potential solutions. We built sketches, wireframes, high-fidelity mocks, and prototypes to engage users and garner feedback. Simultaneously, we also tackled branding, project management, technology constraints, and marketing.
Together with marketing, product, and development teams, we built a cohesive and useful product that is redefining how teams communicate, connect, and "kollaborate".